# We are from Peru and we make the shipments by the Serpost shipping agency.

# When we provide you with your tracking number, so that you can see where your order is, it is no longer our responsibility at the time it leave our country, no returns or refunds are accepted, we could try to help you if something happens with your order but no more.

# Once the order leaves the country of origin and arrives in the country of destination, Serpost is no longer in charge and now the control of the order is taken over by the local agency in your country.

# You can use your tracking number on any website that is in charge of tracking orders.

# If your order get lost, we are not responsible for it but we will try to help.

# If your order get lost, there is no refund.

# If your order has been returned, it is not our responsibility because once we provide you with the tracking you must be attentive and constantly watching where it is, so there is no refund either, to recover your order you will have to pay the shipping cost again.

shipping to peru.

# national shipments will be made with the shipping agency OLVA COURIER.

# shipments start at 10 soles and increase depending on the province/department/district and the weight of the order.

# When we provide you with your tracking number, so that you can see where your order is, it is no longer our responsibility.

# If your order get lost, we are not responsible for it but we will try to help.

# If your order get lost, there is no refund.

# If your order has been returned, it is not our responsibility because once we provide you with the tracking you must be attentive and constantly watching where it is, so there is no refund either, to recover your order you will have to pay the shipping cost again.

# You can track your order on Olva courier’s web site.

we do not offer exchanges or refunds, so please check the measurements and photos of the garments.

this is a second-hand business, so we do not accept claims about the condition of the clothes as we make them present in the information of each one.

In case of any inconvenience or loss of your order please contact the logistics company SERPOST, the whole shipping process is out of our hands so, try to check your tracking, check your email, text messages and calls.

When we provide you with your tracking number so that you can see where your order is, it is no longer our responsibility at the time it leave our country, no returns or refunds are accepted, we can help you if something happens with your order but no more.

* d.s section mean •

d.s section garments are new and imported from china/japan/korea from a third-party supplier, at the time of buying any of the garments in this section, you access these terms so complaints or money back will not be validated.

orders take approximately 15 / 30 days to arrive, in some cases more, take into account that delays may occur depending on the country.

if any garment arrives with any damage please contact us immediately, you must provide a photo that clearly shows the damage of the garment then we can process with the devolution. (The possibility of the refund process being denied exists, because these garments are purchased from a third-party supplier.)

The d.s section is separate from the shipments we make as starluv, we do not take care of making those shipments, we are only an intermediary, so we emphasize that it is a separate section.