´ about shipping ୭
these are the prices and information about international shipping.
# shipments start from 15 usd and are increasing depending on the weight of your order.
For less than 100 grams the cost is 16 usd.
For less than 250 grams the cost is 22 usd.
For less than 500 grams the cost is 35 usd.
For less than 1 k. grams the cost is 45-55 usd, it depends of the country.
For less than 1.5 k. grams the cost is 75 usd.
and so on in succession.
Some prices may vary depending on your country/continent, it can be either cheaper or more expensive.
IMPORTANT :
This payment option and shipping method has changed its terms and conditions as of January 1st due to an agreement with the Universal Postal Union. As a result, Flexible Shipping will no longer provide a tracking number for orders weighing less than 2 kg. We are sharing this important information because we have been using this shipping agency for two years without any problems, and it was the best value option for you.
We have implemented two more shipping options, DHL and EMS, which are most beneficial for orders weighing more than 500 grams to 1 kg, as they charge a similar cost to ours. Another benefit is that it takes a maximum of 10 days for the order to arrive and it has a tracking number for added security. It can also be used for any order less than the stipulated weight.
The order will still take 15-25 days to arrive. According to the information shared, the only thing that changes is the absence of the tracking number, but the order will remain as secure as before. In three years of working with the SERPOST shipping agency, we have never experienced any lost packages with this shipping option (flexible shipping), so it remains a good, secure, and affordable option.
Since we offer other shipping options for orders, such as DHL and EMS, it is the customer’s decision and responsibility to choose the flexible shipping option under these new terms.
new options to international shipping.
DHL
. For less than 1 kg the cost is 44 usd.
. For less than 2 kg the cost is 52 usd.
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Delivery takes less than ten days and includes a tracking number.
EMS
For less than 500 grams the cost is 48 usd.
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Delivery takes less than ten days and includes a tracking number.
conditions and terms about shipping.
# We are from Peru and we make the shipments by the Serpost shipping agency (flexible shipping or EMS) and DHL.
# Once the order is placed through the website, it will take 1-2 weeks to be shipped due to the payment gateway and the release of payments.
# Orders placed via Instagram will take a maximum of 1 week to be shipped, as the payment method used will be PayPal.
# In the case of orders with the flexible shipping option, which does not currently have a tracking number, if the order is lost (highly unlikely), no refund will be issued as this option is the responsibility of the buyer.
# Please enter all your shipping details correctly to avoid errors at the time of delivery and to ensure that your order is not returned. In this case, there will be no refund and a new shipment will only be scheduled once the cost has been paid.
# Please be aware when the indicated delivery dates are approaching to avoid shipping problems such as “recipient absent” and the order being returned.
# With your tracking number, you can contact the corresponding shipping agency in your country for easier delivery.
# When we provide you with your tracking number, so that you can see where your order is, it is no longer our responsibility at the time it leave our country, no returns or refunds are accepted, we could try to help you if something happens with your order but no more.
# Once the order leaves the country of origin and arrives in the country of destination, Serpost is no longer in charge and now the control of the order is taken over by the local agency in your country.
# You can use your tracking number on any website that is in charge of tracking orders.
# If your order get lost, we are not responsible for it but we will try to help.
# If your order get lost, there is no refund.
# If your order has been returned, it is not our responsibility because once we provide you with the tracking you must be attentive and constantly watching where it is, so there is no refund either, to recover your order you will have to pay the shipping cost again.
# You can reserve items for up to two months. If you don’t claim your shipment within that time, the item will become available again, and no refund will be issued. However, if you make frequent purchases that you’d also like to reserve, the reservation period is extended.
# Once the order has been shipped, has left the country of origin, and you have your tracking number, it is no longer our responsibility. Therefore, it is the buyer’s responsibility to monitor their tracking number, as no refund will be issued if the order is returned because you were not at home at the time of delivery or did not respond to calls or messages from the courier in your country. If you still want your order, you will have to pay the shipping cost again.
Important info about shipping to USA.
US buyers, due to recent events and changes in customs laws in your country, the United States, please note that international orders may be subject to customs inspection and import taxes or fees, which must be paid before delivery. Please contact us if you need more information.
shipping to peru.
# national shipments will be made with the shipping agency OLVA COURIER.
# shipments start at 10 soles and increase depending on the province/department/district and the weight of the order.
# When we provide you with your tracking number, so that you can see where your order is, it is no longer our responsibility.
# If your order get lost, we are not responsible for it but we will try to help.
# If your order get lost, there is no refund.
# If your order has been returned, it is not our responsibility because once we provide you with the tracking you must be attentive and constantly watching where it is, so there is no refund either, to recover your order you will have to pay the shipping cost again.
# You can track your order on Olva courier’s web site.